Appointments

Appointments

Make an appointment by visiting our Consulting Room.

All patients are seen by appointment. If the matter is urgent, an appointment will be offered with one of the doctors on that day or at one of a number of sites in Gloucester that are offering evening and weekend appointments.

You may also book online. Please complete our form to register for online services.

Telephone Advice

The doctors are always willing to speak to you on the telephone. Please arrange a suitable time with the receptionist.

Training

The practice is involved in teaching nursing students and medical students, and on occasions school students on work experience. Patients may be approached for consent for these students to sit in on consultations, and are free to decline if this is felt inappropriate.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can do this online.

How do I access an appointment?

Ring your GP practice as normal.  Our reception team will take some brief details of your medical problem and offer an appointment if this would be suitable for you.  You may also be offered an appointment if you attend a Minor Injury & Illness Unit at a community hospital.

What sort of problems are suitable?

These appointments are suitable for people with medical problems that are new  – such as tonsillitis – or that have got worse, for example someone with COPD (also known as emphysema) who may have a chest infection that needs treating quickly.

Are there problems that are not suitable?

Usually, if you have already seen your own GP about a problem, or the appointment is about a long-term medical condition, it would be more appropriate if you continue to see your own GP who already knows about your condition, including tests and treatments that you have received.   There are some exceptions – for example, if your long term condition, such as COPD or asthma, has temporarily got worse due to a chest infection, these appointments will usually be able to help.  When you ring your GP surgery, the doctor or nurse who speaks to you will be able to advise whether it is suitable for you.

Do these clinics have access to my medical records?

At the moment, some clinics will have and some will not have access to full medical records. We hope that this will soon change and that all clinics will shortly be able to access your records if you give them permission to do so.  Please bring a list of the medication you take to your appointment.

Does my own GP know what has happened at my appointment?

When you come to a non practice clinic appointment, you will be asked if you are happy for a record of your appointment to be sent to your own GP.  Provided you say yes, a summary of the appointment will be sent to your own doctor